Repair Service

Please contact and check with your reseller if you need help. They can provide you with the necessary assistance to solve your problem or plan a repair if necessary. Make sure you have the serial number handy before contacting them.

* The serial number is located under your product, on the original box or via the Segway-Ninebot app. It looks like: N2G .....

You can contact our after-sales service team by phone at the number below or by using this contact form below:

Phone number for service: +383 38403104